The Challenge
The ambitious hospitality company behind Barnsley’s famous Barista coffee shop and a number of other local venues asked for our help with hygiene and catering supplies for their brand new venture, a membership-based work and leisure concept called The Works.
The brainchild of local entrepreneur Matt Crisp, who owns a number of successful cafes and bars in the area, The Works will offer clean and secure office hotdesk space for just £10 a month, as well as the option of combining this with the facility’s sophisticated bar area for £20 a month, plus the site’s members-only gym for £30 a month.
Having previously worked with us before, in the past we’ve helped Matt, Karen, and their team in establishing the right foundations, and have resolved a variety of issues when they’ve arisen.
With COVID-security high on the agenda, we stepped in to develop a hygiene management strategy for The Works, ensuring that the facility’s cleanliness would reach the best possible standard.
The solution
Operations Manager Karen Close said: “Elliott Hygiene have helped us with our other venues, and it made sense to use their expertise to develop a hygiene management strategy for The Works too. They’ve also trained our staff so they fully understand the cleaning chemicals we use, the importance of good recording systems, and the need to protect our staff and our members from germs as well as we can and provide the safest, cleanest environment possible.”
Through collaboration, all areas of The Works will be subject to a rigorous cleaning regime. Plenty of hand sanitiser will be available for members to use and they are asked to respect the personal space of other members, but are not required to wear face masks. Karen added: “The Works will never be overcrowded, so members don’t need to worry about being able to still socially distance if they wish.”
Members will be able to book their desk in advance or simply walk in and choose a free spot. A conference/meeting area is also available to book separately on a daily or weekly rate, with members of The Works entitled to a discount. The bar provides a comfortable, stylish space for members to unwind with a drink, and will feature a programme of weekend live music. The compact gym includes a range of essential fitness equipment, and a personal trainer will be available for individual consultations.
The result
Karen concluded: “Janette and her team really do go the extra mile for their clients. It’s not just about sourcing the most suitable cleaning products at the best prices, it’s the glassware, the napkins, the cutlery, it’s the way she always knows where to start when I haven’t got the first idea. They always go the extra mile and deliver a truly personal service. I really do appreciate their support.”
Janette Elliott, Co-Director at Elliott Hygiene, said: “It’s always a pleasure to work alongside Matt, Karen and their team. They’ve achieved so much despite the pandemic, and have retained a clear vision and desire to deliver something very special for their local population. I wish them every success with The Works and look forward to continuing to support them as their wonderful venues develop.
“Hygiene management is no longer just an added-value element of good business management, it’s absolutely essential. We have decades of experience, a thorough knowledge of the current COVID-security expectations, and a brilliant supply chain, so we’re able to offer our clients a real value-for-money service.”
Read our in-depth blog about our work with The Works team. If you’re inspired by what you’ve read in this case study, and would like to know how Elliott’s can help you with your business venture, email us or call us on 01482 327580.
